We have tried to keep it as simple as possible, but if you are not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Our customers' privacy matters to us, as well as that of our customers' customers. So whether you are new to our products and services or a regular user, please take the time to get to know our practices - and if you have any questions contact us.
When you visit Safe Online's Websites you will automatically receive one or more cookies. Cookies are small text files that are stored on your browser or device. Cookies are used to recognize users and to remember you from time to time.
Cookies make it easier for you to use our Website by remembering some of your user preferences and settings.
We use the following 4 types of cookies when you visit SafeOnline's Websites:
Most of our business activity takes place online. Therefore, it is essential for us to ensure that our Websites work as they should.
We collect data about when and how long you visit our Websites, which pages you click on, if you have visited us before, and what services you seem to be more interested in than others.
In addition, we collect data about which browser and device you use as well as your IP address, in order to optimize which ads to present to you in potential subsequent marketing.
Some cookies remain on your device for a set period of time specified in the cookie. They are reactivated each time you visit our Websites.
Other cookies, however, are temporary and are only stored during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session cookies are deleted.
It is possible to avoid some types of cookies, although some cookies are necessary for the Website to work properly.
Most browsers allow you to use Private Browsing, after which you can anonymously visit Websites. In many cases, this will also limit the amount of cookies stored on your browser, to the cookies that are necessary for the Website to function optimally.
If you want to delete cookies, you can do so in your browser settings.
All browsers allow you to either delete cookies individually or all at once. Below you will find a list of links with instructions on how to delete cookies for each of the most commonly used browsers. Remember to delete the cookies in all browsers if you use more than one.
When you visit with Safe Online's Website, Safe Online places cookies on behalf of third parties and business partners.
Safe Online respects all wishes for the confidentiality of personal data and we strive to ensure that all personal data is processed securely and appropriately.
Personal data is any kind of information that can be attributed to natural persons, even though this requires knowledge of, for example, personal identification number, address etc.
A distinction is made between three types of personal data: "Sensitive Personal Data" and "Personal Data" and “Personal Data About Criminal Offences and Convictions”.
Sensitive Personal Data is information about race or ethnic origin, political, religious or philosophical beliefs or union affiliation, as well as the treatment of genetic or biometric data for the purpose of identifying a natural person, his or her’s health data and sexual orientation.
Personal data is information that does not fall under the category of sensitive personal data. For example, personal identifiers such as name, address, financial data, commercial data about customers or more technical data such as IP addresses.
Personal data about criminal offences and convictions, is data about any criminal offence and/or potential convictions, regardless of whether the offence has resulted in a liable and/or punishable offence. This type of data is separately defined in the Danish Data Protection Act.
What Personal Data Do We Collect?
Safe Online collects different categories of personal data when using Safe Online's Websites.
Your data is obtained by Safe Online in two ways, either when when you submit your personal data while using the Safe Online Websites, or when Safe Online collects the data when you visit our Websites.
We collect personal data in the following ways:
We will only use, disclose and otherwise process your personal data for the purposes set forth in your agreement with us for the provisioning of the Services. (A 'User License Agreement' is available for each of our products).
We also process the following data for the following purposes:
We collect your personal data to give you the best possible experience with our Websites.
By using out Website you agree that Safe Online can process the categories of personal data necessary in order to service, optimize, maintain, or develop our Websites.
Safe Online only shares your profile and Behavioral Data with trusted partners, such as marketing agencies, development consultants and other consultants, etc., who help us maintain, update, market or run our Website, Add-in, business, or service. These parties will only have access to your personal data to the extent necessary for the purposes of the cooperation and always with a contractual obligation to treat your personal data confidentially, and SafeOnline will not share any data other than your Profile Data and Behavioral Data.
Your Behavioral Data may also be shared with third party services in order to provide marketing, advertising or other similar services. These services include, but are not limited to: Facebook, Google AdWords, Bing, LinkedIn.
In order to measure and optimize visits on our Websites, your Behavioral Data is shared with third party services that can be used to optimize and improve our Websites and products. Such services include for example: Google Analytics, Hotjar, Google Optimize, Bing, Facebook.
In order for us to send you newsletters, perform customer surveys, collect feedback on our services, as well as other communication, your Profile Data will be shared with, inter alia, following third party services; MailChimp and Typeform.
In order to protect your personal data against unauthorized access, all categories of your personal data are stored and processed by our IT Infrastructure provider, Microsoft Azure. You can read more about security under the "Protection of personal data".
We may share your data if we believe it is required by applicable law, regulation, operating agreement, legal process or governmental request, or where the disclosure is otherwise Appropriate due to safety or similar concerns
Safe Online processes your personal data either on the basis of your agreed consent or if processing is necessary for us to fulfill a contract to which you are a party.
If the processing is based on your consent, you will be able to withdraw your consent, as described in the section "Your Rights".
If you do not wish to consent to our processing of your personal data, Safe Online may refuse to grant you access to the services offered on Safe Online's Websites.
When you terminate your account with Safe Online or otherwise end your engagement with Safe Online, your personal data will be stored for 2 years. After 2 years the data will be deleted.
Personal data obtained for the purpose of sending newsletters and updates about our products will be retained until you unsubscribe.
However, all personal data will always be deleted when the personal data is no longer relevant for the purpose for which it has been collected or, if a consent is withdrawn.
Read more about your rights as a data subject, as well as your options for deleting your personal data in the section below.
Safe Online encrypts your personal data when it is in transit using 4096 bit HTTPS encryption. HTTPS is used for protection against unwanted tampering with digital communication. In this way, your data is secured against unauthorized access.
Once your data is stored, it is also encrypted with 4096 bits, on servers handled by our service provider Microsoft Azure. The servers are also encrypted, and under guard. The servers are physically located in the same region as you.
We aim to maintain our services in a manner that protects personal data from accidental or malicious destruction. Because of this, after you delete personal data from our services, we may not immediately delete residual copies from our active servers and may not remove personal data from our backup systems.
In case of a security breach that may compromise your personal data, Safe Online will notify you by email without undue delay. The email will contain information about the extent of the security breach, what specific data that is affected, and what actions and plans that has been initiated to limit any possible harm or misuse of your personal data.
If you want to know more about the types of personal data we possess about you or have questions regarding the processing of your personal data, please contact Safe Online privacy officer, Sebastian Allerelli at mail: firstname.lastname@example.org
You may also request your data online at https://safeonline.eu/request
If you wish to complain about Safe Online's processing and/or use of your personal data, you can do so by contacting the authorities. In Denmark, the relevant government body is Datatilsynet, Borgergade 28, 5, 1300 Kbh K, tel. +45 33 19 32 00.
See more at www.datatilsynet.dk
Safe Online ApS
Danneskiold-Samsøes Allé 41
1434 Copenhagen K
Phone: + 45 27772737